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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Crisenbery

August 23, 2025

5  out of  5
rating by Jacob Crisenbery
"Great people to deal with!"
We responded:
"Jacob, Thank you for the 5-star review! Our office appreciates you! "
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Earl Zander

August 6, 2025

5  out of  5
rating by Earl Zander
"Awesome job girl"
We responded:
"Earl, Thank you for the 5-star review. Our office appreciates your business and loyalty to our office."
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Daniel Smalley

August 6, 2025

5  out of  5
rating by Daniel Smalley
"Alway knowledgeable and quick service. Alway a delight to speak with Heather and takes care of all my questions and changes with no problem. Thanks"
We responded:
"Thank you, Daniel! We really appreciate your kind words. We're glad to hear that our service has been both quick and helpful for you. Looking forward to assisting you again soon!"
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Chasity Haas

August 5, 2025

5  out of  5
rating by Chasity Haas
"Always very nice and helpful"
We responded:
"Chasity, Thank you for the 5-star review and kind words! "
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Lauren Anderson

July 31, 2025

5  out of  5
rating by Lauren Anderson
"State Farm has been a part of our family for almost 2 decades and we’ve never needed anything from them that didn’t result in a five star experience. They truly take care of our family, even out of normal office hours. I got an accident, resulting in a total loss and their payout was beyond what I expected."
We responded:
"Lauren, Thank you for the kind words! Our office is always happy to be there for our customers on the good and bad days! "
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Sheryl Hudson

July 24, 2025

5  out of  5
rating by Sheryl Hudson
"State Farm agent and her team are top notch! Very helpful and knowledgeable!"
We responded:
"Sheryl, Thank you for the 5-star review and wonderful feedback. We appreciate you and your business! "
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Beth Landis

July 17, 2025

5  out of  5
rating by Beth Landis
"Marissa’s office, and particularly Heather, are always a pleasure to work with! Any time I call with a quote request or policy questions, Heather gets me what I need quickly. Highly recommend!"
We responded:
"Beth, Thank you for the kind words and 5-star review. Our office is always happy to help, and we appreciate your business! "
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Christine Brennan

July 15, 2025

5  out of  5
rating by Christine Brennan
"Heather was so nice & so helpful, I felt good about switching my policies w/ State Farm!"
We responded:
"Christine, Thank you so much for the 5-star review and kind words. "
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Patrick Murphy

July 15, 2025

5  out of  5
rating by Patrick Murphy
"Heather was great and she done a great job I am happy to be a customer"
We responded:
"Patrick, Thank you for the 5-star review and positive feedback. "
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Saundra Cummings

July 15, 2025

5  out of  5
rating by Saundra Cummings
"I love the professional but still personal conversations I can have with her office every time I’ve called them. Weather questions or paying a bill they always make it personal and caring."
We responded:
"Saundra, our office appreciates you being a longstanding customer. Thank you for your continuous business and 5-star review. "
Profile photo of DANNY TALLON

DANNY TALLON

July 14, 2025

5  out of  5
rating by DANNY TALLON
"I spoke with Heather today. She was awesome like always knew right what I want at my card no problems. I think all of them are great. She was fast and efficient"
We responded:
"Danny, thank you for the 5-star review and for being a loyal customer."
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Wayne Seiber

July 11, 2025

5  out of  5
rating by Wayne Seiber
"Everyone is real nice they are good explaining what kind of insurance I needed"
We responded:
"Wayne, Thank you for the 5-star review and kind words. "
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William Ingle

July 10, 2025

5  out of  5
rating by William Ingle
"Very nice and respectful. The process was very quick and easy. Highly recommend"
We responded:
"William, Thank you for the 5-star review and kind words. "
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Alan Spurling

June 30, 2025

5  out of  5
rating by Alan Spurling
"They do a really good job at state farm the whole crew"
We responded:
"Alan, Thank you for the kind words and 5-star review. We appreciate you and your Loyalty to our small business."
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Amanda Flannery

June 25, 2025

5  out of  5
rating by Amanda Flannery
"Marissa and her team are always available and help with any issues or needs we have!! We are so happy to have her and her team as our insurance providers!"
We responded:
"Amanda, Thank you so much for the kind words and 5-star review! Our office appreciates you and your years of loyalty! "
Profile photo of Doug Terry

Doug Terry

June 24, 2025

5  out of  5
rating by Doug Terry
"Marissa Williams State Farm office in Lebanon absolutely killed it, William our agent help me set home owners insurance for my mom who is sick and needs care. William made everything super simple and easy, he only asked me a few questions about her home and that was it. 5 stars all the way, I would recommend them to anyone!!!"
We responded:
"Doug, Thank you for the 5-star review and positive words about our office staff. We appreciate you, and are so glad you are now a apart of the State Farm family! "
Profile photo of Sarah Hughes

Sarah Hughes

June 6, 2025

4  out of  5
rating by Sarah Hughes
"Talk to Heather today she is very friendly and great at her job .. help me get my insurance all together ...thanks for your help today :)"
We responded:
"Sarah, Thank you so much for the 5-star review. We appreciate you being a valuable customer to our office! "
Profile photo of Trina Mccormick

Trina Mccormick

June 6, 2025

5  out of  5
rating by Trina Mccormick
"Just a great person. Always thinking about her customers. I really appreciate her,and her team."
We responded:
"Trina, Thank you so much for the kind words and 5-star review. Our office appreciates you and your business. We are always happy to take care of all of our customers. "
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david harrison

June 6, 2025

5  out of  5
rating by david harrison
"Polite , prompt solution to my request."
We responded:
"David, Thank you so much for the 5-star review. We appreciate you! "
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Sherry Allison

June 4, 2025

5  out of  5
rating by Sherry Allison
"Always so helpful! Thanks."
We responded:
"Sherry, Thank you for the kind words and 5-star review. We appreciate you! "
Profile photo of Hope Ramundo

Hope Ramundo

June 4, 2025

5  out of  5
rating by Hope Ramundo
"William is a great agent, he’s always so helpful!"
We responded:
"Hope, Thank you for the 5-star review and shout out. Our office is so lucky to have Will in our office. "
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Amy Baker

June 3, 2025

5  out of  5
rating by Amy Baker
"William Baker is an excellent State Farm agent. He is friendly, personal and knowledgeable. It's nice to know a young man with professional manners contributing to his community."
We responded:
"Amy, Thank you for the 5-star review. We appreciate your business and kind words. William is a true asset to our office."
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Catie Mustard

June 3, 2025

5  out of  5
rating by Catie Mustard
"They are always helpful and have quick response when you need help."
We responded:
"Catie, Thank you for the kind words and 5-star review. We appreciate your business and are always happy to help."
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Sierra Lane

June 3, 2025

5  out of  5
rating by Sierra Lane
"Will was very helpful and great to work with!"
We responded:
"Sierra, Thank you for the 5-star review! We are so lucky to have Will on our team. "
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Donna

May 30, 2025

5  out of  5
rating by Donna
"Always pleasant to deal with."
We responded:
"Donna, Thank you so much for the 5-star review! Our office appreciates you! "