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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy

July 20, 2026

5  out of  5
rating by Cindy
"Always a great experience when I call the office, Marissa and her staff are very friendly and efficient."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lebanon to know you had such a great experience with us. "
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Lisa Howard

July 14, 2026

5  out of  5
rating by Lisa Howard
"Always friendly, always so supportive and helpful!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Marissa Williams’s Team. "
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scott blevins

July 2, 2026

5  out of  5
rating by scott blevins
"Everyone at this branch is great to deal with. Heather helped me make some changes to my policy yesterday and she was such a pleasure to work with. She has such a pleasant personality and took care of my needs quickly."
We responded:
"scott, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marissa Williams’s Team—we are always here to help!"
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Daniel Hellinger

June 30, 2026

5  out of  5
rating by Daniel Hellinger
"Marrisa is the most dedicated agent I have had the pleasure of working with. Attention to detail, responsiveness, and knowledgeable in every aspect of our policy."
We responded:
"Daniel, Thank you for the kind words and 5-star review! Our office is lucky to have someone as dedicated as WIlliam on our team! "
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Lauren Cornett

June 25, 2026

5  out of  5
rating by Lauren Cornett
"Thank you to Heather for assisting me on any issue in timely matter. I appreciate your office always!"
We responded:
"Thanks so much for the fantastic rating, Lauren! We are so glad you had a positive experience with us here on State Farm Agent Marissa Williams’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Francis Koehler

June 23, 2026

5  out of  5
rating by Francis Koehler
"This is a great office. Personable staff, great service. Heather is a keeper: great personality, knowledgeable, and has a good laugh 😁."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gary Brunner

June 22, 2026

5  out of  5
rating by Gary Brunner
"Just started doing business with this agency and if my interaction so far is indication of what to expect I will tell everyone these people are the best agency."
We responded:
"Thanks so much for the fantastic rating, Gary! We are so glad you had a positive experience with us here on State Farm Agent Marissa Williams’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jason Faulkner

June 19, 2026

5  out of  5
rating by Jason Faulkner
"Friendly and informative!"
We responded:
"Jason, thank you for your wonderful review of State Farm Agent Marissa Williams’s Team!"
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Mia Bennett

June 18, 2026

5  out of  5
rating by Mia Bennett
"Every time I have worked these ladies, it has been a pleasant and easy experience!"
We responded:
"Mia, thank you for your wonderful review of State Farm Agent Marissa Williams’s Team!"
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Don Marshall

June 17, 2026

5  out of  5
rating by Don Marshall
"As always, when I call State Farm, I always get a friendly voice on the other end!!! I spoke with Grace this morning to pay my bill. Grace was extremely helpful and friendly! A true asset to your team! Thanks again gang!!!
D Marshall"
We responded:
"Thank you so much, Don! We’re thrilled that Grace provided you with such a friendly and helpful experience. We agree—she’s a true asset to our team! We’re here to help, and it means a lot to know you can count on us for great service. Thanks again for your kind words! – Marissa"
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Chris Schreiber

June 17, 2026

5  out of  5
rating by Chris Schreiber
"It’s was very good"
We responded:
"Wow, thank you for the 5-star review, Chris! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kindell Keeton

June 15, 2026

5  out of  5
rating by Kindell Keeton
"Marissa and her entire staff was very helpful and knowledgeable about switching my insurance and starting a new life insurance policy and saved me a bunch of money! Thank you"
We responded:
"Thank you for the 5 star review. We appreciate your business."
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Lyndsey K

June 11, 2026

5  out of  5
rating by Lyndsey K
"I absolutely adore my State farm ladies! Always willing to help in anyway they can. They are quick to solve problems, very helpful and sweet!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Joe Davila

June 11, 2026

5  out of  5
rating by Joe Davila
"They are always quick to respond when I need something done."
We responded:
"Thank you so much for the 5-star rating, Joe! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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John Hogan

June 9, 2026

5  out of  5
rating by John Hogan
"New to Ohio and had to find an insurance agent to handle our home and auto needs. Chose Marissa and her team and have been exceptionally satisfied with them. Responsive, fair and with a high degree of integrity."
We responded:
"Thanks so much for the amazing review, John! We really appreciate your support here in Lebanon . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mike

June 8, 2026

5  out of  5
rating by Mike
"Marissa is an AMAZING agent!!!! She is literally a blessing, it’s good to know I have her as my agent she’s very understanding and willing to go above and beyond for her clients I can honestly say she’s the best insurance agent I’ve ever had or had the pleasure of knowing and I’m never leaving State Farm because of her . You guys have a real good agent representing your brand!!!!"
We responded:
"Mike, Thank you for the 5-star review. We appreciate your business. "
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James Spangler

June 4, 2026

5  out of  5
rating by James Spangler
"Super Friendly and save me $151 a month on my auto policy!"
We responded:
"James, thank you for your wonderful review of State Farm Agent Marissa Williams’s Team!"
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Nick Andrews

June 1, 2026

5  out of  5
rating by Nick Andrews
"Always on the spot when needing help on issues. Thank you guys!"
We responded:
"Thanks so much for the fantastic rating, Nick! We are so glad you had a positive experience with us here on State Farm Agent Marissa Williams’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Angie Miller

May 29, 2026

5  out of  5
rating by Angie Miller
"Great customer service and rates for our vehicles!"
We responded:
"Angie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Marissa Williams’s Team is just a call or email away!"
Profile photo of Travis Debell (JHC)

Travis Debell (JHC)

May 28, 2026

5  out of  5
rating by Travis Debell (JHC)
"Very helpful and prompt on taking care of my insurance needs."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Marissa Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon ."
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AW

May 26, 2026

5  out of  5
rating by AW
"Heather was a pleasure to work with and saved me a ton of $$"
We responded:
"Thank you for the 5-star review, AW! Here on State Farm Agent Marissa Williams’s Team, we are proud to serve our community and appreciate your recognition. "
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Clay Bennington

May 12, 2026

5  out of  5
rating by Clay Bennington
"A pleasure to work with, and quick to respond to questions."
We responded:
"Clay, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Marissa Williams’s Team!"
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Amy Clark

May 12, 2026

5  out of  5
rating by Amy Clark
"Heather was super helpful. She made everything so simple to get all of our needs taken care of. I definitely recommend their office."
We responded:
"Thank you for the 5-star review, Amy! Here on State Farm Agent Marissa Williams’s Team, we are proud to serve our community and appreciate your recognition. "
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Ericka Patton

May 11, 2026

5  out of  5
rating by Ericka Patton
"Heather is the best, always professional, helpful, kind, and very understanding. Thank you for your excellent service. God bless you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Danny

May 11, 2026

5  out of  5
rating by Danny
"As always very pleasant experience work with Marissa's group."
We responded:
"Danny, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marissa Williams’s Team—we are always here to help!"