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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Eskew

Mary Eskew

October 31, 2024

5  out of  5
rating by Mary Eskew
"Always pleasant and cheerful! Ty for the kindness!☺️"
We responded:
"Mary, Thank you so much for the 5-star review. We appreciate you."
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mindie houchins

October 31, 2024

5  out of  5
rating by mindie houchins
"great experience today from Grace at the marissa williams office, knowlegable and timely, thanks for getting me what i requested"
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Garry Zimmer

October 30, 2024

5  out of  5
rating by Garry Zimmer
"Heather handled claim quickly and efficiently. Thanks Heather."
We responded:
"Thanks for the review, Garry! We’ll be sure to share your kind feedback with Heather. We’re happy to hear she was able to offer excellent assistance with your insurance needs! "
Profile photo of Rosemary Gumm

Rosemary Gumm

October 25, 2024

5  out of  5
rating by Rosemary Gumm
"If you're looking for help with insurance please visit Marissa Williams State Farm Agency. Heather worked with me and exceeded all my expectations. Give them a try you won't regret it."
We responded:
"Hi Rosemary, thank you for the lovely recommendation! I’m happy to hear you had a wonderful experience with Heather. We’re happy to help! If you have any further questions or need support, feel free to reach out. "
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Tony Westerkamp

October 23, 2024

5  out of  5
rating by Tony Westerkamp
"Grace was outstanding in helping me with my auto and motorcycle insurance. And she saved me quite a bit of money from my old insurance. Highly recommend!!!"
We responded:
"Hi Tony, thanks for the kind words! We’re so glad Grace provided you with a helpful experience, and we truly appreciate your recommendation. If you need further assistance, don’t hesitate to reach out!"
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missi Seifert

October 22, 2024

5  out of  5
rating by missi Seifert
"Always professional and super helpful!"
We responded:
"Thank you, Missi! We’re always happy to help. Looking forward to the next time you reach out!"
Profile photo of Adam Kirkendall

Adam Kirkendall

October 22, 2024

5  out of  5
rating by Adam Kirkendall
"Always friendly and have been a great help understanding and identifying the best insurance plans for my needs!"
We responded:
"Thanks for the feedback, Adam! We appreciate the support. I’m glad we were able to assist you with your insurance needs!"
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Joe Burton

October 17, 2024

5  out of  5
rating by Joe Burton
"My request was processed quickly and the staff is very friendly and helpful"
We responded:
"Thanks for the review, Joe! I’m happy that we could assist you with your insurance needs and look forward to seeing you at our office again! -Marissa"
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Donald Goins

October 15, 2024

5  out of  5
rating by Donald Goins
"Marissa Williams from State Farm and her employees were so helpful in helping helping us get the best coverage possible.. thanks again"
We responded:
"Thank you so much for your kind words, Donald! We're thrilled to hear that our State Farm team could assist you with your insurance needs. If you ever need anything else, don’t hesitate to reach out! We sincerely appreciate your feedback and support! – Marissa "
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Paul Osterfeld

October 11, 2024

5  out of  5
rating by Paul Osterfeld
"Grace did a great job with my questions and was able to complete the update quickly"
We responded:
"Thank you for your feedback, Paul! We're glad to hear that Grace was able to assist with your questions and complete the update quickly. We'll be sure to share your kind words with her. If you need anything else, feel free to reach out—we’re happy to help! – Marissa "
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Douglas Gill

October 7, 2024

5  out of  5
rating by Douglas Gill
"Marissa and her team are always friendly, helpful and quick to take care of me!"
We responded:
"Thank you for your kind words, Douglas! We’re thrilled that our team has been friendly, helpful, and quick in assisting you. We strive to provide excellent service possible, and it’s great to know we’re meeting that goal. Your support means a lot to us! – Marissa "
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Kathy Bolen

October 4, 2024

5  out of  5
rating by Kathy Bolen
"I can’t say enough good things about this agency. Having a professional and also friendly insurance company gives you a peace of mind that is priceless."
We responded:
"Kathy, We are so happy to have you as a customer and look forward to many more years of servicing you and your family! Thank you for the 5 star review!"
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Melinda Jefferson

October 3, 2024

5  out of  5
rating by Melinda Jefferson
"Always helpful and great!"
We responded:
"Thank you for your kind words, Melinda! We're so happy to hear that you find our team helpful and great. We're always here to assist you whenever you need us! – Marissa "
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Bobby

October 3, 2024

5  out of  5
rating by Bobby
"The people at lebenon location are awesome they are so nice I enjoy going in there"
We responded:
"Thank you so much for your kind words, Bobby! We're thrilled to hear that you’ve had such a positive experience with our State Farm team. We always strive to make our office a welcoming place, and we’re glad to know you enjoy coming in! – Marissa "
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Hana Shelton

October 2, 2024

5  out of  5
rating by Hana Shelton
"They are super nice and easy to work with. They are also prompt about handling any needs that we have. We also saved over $2000 a year by switching."
We responded:
"Thank you for your feedback, Hana! We're so happy to hear that you've had such a positive experience with our team. It's our goal to be friendly, efficient, and ready to assist with your insurance needs. We appreciate your support of our State Farm team! – Marissa "
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Thomas Florea

September 27, 2024

5  out of  5
rating by Thomas Florea
"Super friendly service and very good rates. Switching was fast and simple, with money saved!"
We responded:
"Thank you for your feedback, Thomas! We're thrilled to hear that you had a great experience with our State Farm team. We're glad the switch was fast and simple for you! If you need anything else, don't hesitate to reach out—we're happy to help! – Marissa "
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Anthony Tabb

September 27, 2024

5  out of  5
rating by Anthony Tabb
"Really enjoyed working with Grace on my automotive insurance policies and will also enjoy working with her when I insure my Harley as well"
We responded:
"Thank you so much, Anthony! We sincerely appreciate your feedback and support of our State Farm team! – Marissa "
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han

September 27, 2024

5  out of  5
rating by han
"I have spoken with Heather multiple times over the last few years to assist with many different things and she is always so kind, helpful and professional! Love this office!"
We responded:
"Thank you so much for your kind words! We're glad to hear that Heather has consistently provided you with such helpful and kind service over the years. We love having her on our team and are so glad you’ve had great experiences with our office. If you ever need anything, don’t hesitate to reach out. We are happy to assist you with your insurance needs! – Marissa "
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Michelle marie

September 26, 2024

5  out of  5
rating by Michelle marie
"This office has always been helpful and goes over and above a with customer service"
We responded:
"Thank you, Michelle, for sharing your five-star review with our team! We strive to go above and beyond for all our customers, and we are so glad to know we delivered helpful service to you. Please feel free to reach out again whenever you need help with your coverage. "
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colt bennett

September 23, 2024

5  out of  5
rating by colt bennett
"Great customer service and very easy to work with. As a business owner, i recommend them!!"
We responded:
"Thank you, Colt, for your five-star review! We're thrilled to hear you had a great experience with our team. Your recommendation as a business owner means a lot to us, and please know we are here to support you with anything you need. Looking forward to continuing to work together!"
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Morgan Smith

September 19, 2024

5  out of  5
rating by Morgan Smith
"Marissa Williams is so professional & nice I got my policy and quote so fast. I saved a ton of money. State Farm bundling home & car together is going to save my family a lot of money. I appreciate all the help Marissa & Heather have done for me! Heather answered my calls at the office and she was so nice to talk to and helped me pay my first payment & set up automatic payments monthly. Also, ensuring they will call me a day before the first payment to go over all the details in my policy. I would recommend going to Marissa Williams State Farm office for home & auto insurance. 100% A+ rating from me! Definitely see what they can do for you, I am so happy with my insurance now! 😊"
We responded:
"Thank you so much, Morgan! We truly appreciate your recommendation and are so glad to have you as part of our State Farm family! If you ever need anything, give us a call! – Marissa "
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Cynthia Epperson

September 18, 2024

5  out of  5
rating by Cynthia Epperson
"Spoke with Grace today and she was able to answer all of my questions and was very helpful. I really appreciate and love working with your office!"
We responded:
"Cynthia, Thank you so much for your kind words. We appreciate you as a customer and are always here to help! "
Profile photo of Don Marshall

Don Marshall

September 18, 2024

5  out of  5
rating by Don Marshall
"As always, when I call State Farm, I always get a friendly voice on the other end!!! I spoke with Grace this morning to pay my bill. Grace was extremely helpful and friendly! A true asset to your team! Thanks again gang!!! D Marshall"
We responded:
"Thank you so much, Don! We’re thrilled that Grace provided you with such a friendly and helpful experience. We agree—she’s a true asset to our team! We’re here to help, and it means a lot to know you can count on us for great service. Thanks again for your kind words! – Marissa"
Profile photo of Taylor Sheaffer

Taylor Sheaffer

September 17, 2024

5  out of  5
rating by Taylor Sheaffer
"After speaking with a couple less than friendly agents in my area, I was so pleased to speak to Heather and the staff at State Farm! Heather was able to give me an extremely fair quote for my auto insurance and answered all of my questions. My husband and I are planning to switch all of our vehicles and renters insurance to our local State Farm because we were so happy with her service. If you want the best insurance agent, give Heather a call!"
We responded:
"Thank you so much for your kind words, Taylor! We’re happy to hear that Heather and our State Farm team were able to provide you with excellent service. We’re excited to help you and your husband with all your insurance needs! If you have more questions or need further assistance, don’t hesitate to reach out. We’re happy to help! – Marissa"
Profile photo of Ben Adams

Ben Adams

September 16, 2024

5  out of  5
rating by Ben Adams
"Great customer service!"
We responded:
"Thank you, Ben! We're thrilled you had a great experience with our customer service. If you ever need anything, don't hesitate to reach out! – Marissa "