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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jan Flaig

Jan Flaig

November 13, 2024

5  out of  5
rating by Jan Flaig
"This office is the best. Heather is very knowledgeable and super nice. She always helps us. We had a challenge with a claim and Marissa and Heather took care of everything. We would recommend this state farm office for all your insurance needs. They now cover my Dad for his insurance and helped him find the best coverage and the best rates. Call Heather, she won't let you down. Mike and Jan Flaig"
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Bob King

November 12, 2024

5  out of  5
rating by Bob King
"Anytime I have a question or a concern I never hesitate to call, I talk to Heather and I never feel rushed. It's a pleasure to call The Marissa Williams state Farm Insurance Agency and it's always a pleasure talking with Heather with any questions or concerns. Thank you so much."
Profile photo of Joe Burton

Joe Burton

November 8, 2024

5  out of  5
rating by Joe Burton
"My request was processed quickly and the staff is very friendly and helpful"
We responded:
"Thanks for the review, Joe! I’m happy that we could assist you with your insurance needs and look forward to seeing you at our office again! -Marissa"
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Carl Parson

November 8, 2024

5  out of  5
rating by Carl Parson
"Marissa and her team have consistently been fast, friendly, and helpful with any of my insurance needs. It’s great knowing they’re right around the corner if I need anything"
We responded:
"Thank you, Carl, for the 5-star review! We’re thrilled to hear you received friendly customer service. We’re lucky to have such a dedicated team at the Marissa Williams State Farm Agent office, and it’s wonderful to know they made a difference. We truly appreciate your support! "
Profile photo of Don Bergeron

Don Bergeron

November 7, 2024

5  out of  5
rating by Don Bergeron
"Five Stars For the efforts Marissa and her staff make on all issues! State Farm website 3 stars because State Farm Website and systems mess up often."
We responded:
"Thanks for the 5-stars, Don! We’re so glad the Marissa Williams State Farm Agent team could provide excellent customer service. We look forward to assisting you again!"
Profile photo of Teresa Robbins

Teresa Robbins

November 1, 2024

5  out of  5
rating by Teresa Robbins
"Professional, excellent service. Highly recommended."
We responded:
"Thanks for the review, Teresa! We’re thrilled our State Farm team could assist you with excellent customer service. We truly appreciate your support!"
Profile photo of Karri Turner

Karri Turner

November 1, 2024

5  out of  5
rating by Karri Turner
"Marissa worked with me to get the best rates possible when my needs changed. It was easy and convenient."
We responded:
"Thanks for the kind words, Karri! We’re so happy we were able to assist with your insurance needs at our Lebanon office. Please feel free to reach out with any further questions!"
Profile photo of VERONICA DISHMON

VERONICA DISHMON

November 1, 2024

5  out of  5
rating by VERONICA DISHMON
"Excellent. Staff is always kind and so helpful. Grateful I chose this location."
We responded:
"Hi Veronica, we’re so thrilled the team was able to assist with your insurance needs. Thank you for choosing our State Farm office! Don’t hesitate to reach out if there’s anything else we can do for you. "
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Mary Eskew

October 31, 2024

5  out of  5
rating by Mary Eskew
"Always pleasant and cheerful! Ty for the kindness!☺️"
We responded:
"Mary, Thank you so much for the 5-star review. We appreciate you."
Profile photo of mindie houchins

mindie houchins

October 31, 2024

5  out of  5
rating by mindie houchins
"great experience today from Grace at the marissa williams office, knowlegable and timely, thanks for getting me what i requested"
We responded:
"Thanks for the 5-star review, Mindie! We’re delighted to hear Grace offered wonderful customer service during your recent visit to the office. We’re happy to assist with your insurance needs, so don’t hesitate to reach out with any further questions! "
Profile photo of Garry Zimmer

Garry Zimmer

October 30, 2024

5  out of  5
rating by Garry Zimmer
"Heather handled claim quickly and efficiently. Thanks Heather."
We responded:
"Thanks for the review, Garry! We’ll be sure to share your kind feedback with Heather. We’re happy to hear she was able to offer excellent assistance with your insurance needs! "
Profile photo of Rosemary Gumm

Rosemary Gumm

October 25, 2024

5  out of  5
rating by Rosemary Gumm
"If you're looking for help with insurance please visit Marissa Williams State Farm Agency. Heather worked with me and exceeded all my expectations. Give them a try you won't regret it."
We responded:
"Hi Rosemary, thank you for the lovely recommendation! I’m happy to hear you had a wonderful experience with Heather. We’re happy to help! If you have any further questions or need support, feel free to reach out. "
Profile photo of Tony Westerkamp

Tony Westerkamp

October 23, 2024

5  out of  5
rating by Tony Westerkamp
"Grace was outstanding in helping me with my auto and motorcycle insurance. And she saved me quite a bit of money from my old insurance. Highly recommend!!!"
We responded:
"Hi Tony, thanks for the kind words! We’re so glad Grace provided you with a helpful experience, and we truly appreciate your recommendation. If you need further assistance, don’t hesitate to reach out!"
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missi Seifert

October 22, 2024

5  out of  5
rating by missi Seifert
"Always professional and super helpful!"
We responded:
"Thank you, Missi! We’re always happy to help. Looking forward to the next time you reach out!"
Profile photo of Adam Kirkendall

Adam Kirkendall

October 22, 2024

5  out of  5
rating by Adam Kirkendall
"Always friendly and have been a great help understanding and identifying the best insurance plans for my needs!"
We responded:
"Thanks for the feedback, Adam! We appreciate the support. I’m glad we were able to assist you with your insurance needs!"
Profile photo of Donald Goins

Donald Goins

October 15, 2024

5  out of  5
rating by Donald Goins
"Marissa Williams from State Farm and her employees were so helpful in helping helping us get the best coverage possible.. thanks again"
We responded:
"Thank you so much for your kind words, Donald! We're thrilled to hear that our State Farm team could assist you with your insurance needs. If you ever need anything else, don’t hesitate to reach out! We sincerely appreciate your feedback and support! – Marissa "
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Paul Osterfeld

October 11, 2024

5  out of  5
rating by Paul Osterfeld
"Grace did a great job with my questions and was able to complete the update quickly"
We responded:
"Thank you for your feedback, Paul! We're glad to hear that Grace was able to assist with your questions and complete the update quickly. We'll be sure to share your kind words with her. If you need anything else, feel free to reach out—we’re happy to help! – Marissa "
Profile photo of Douglas Gill

Douglas Gill

October 7, 2024

5  out of  5
rating by Douglas Gill
"Marissa and her team are always friendly, helpful and quick to take care of me!"
We responded:
"Thank you for your kind words, Douglas! We’re thrilled that our team has been friendly, helpful, and quick in assisting you. We strive to provide excellent service possible, and it’s great to know we’re meeting that goal. Your support means a lot to us! – Marissa "
Profile photo of Kathy Bolen

Kathy Bolen

October 4, 2024

5  out of  5
rating by Kathy Bolen
"I can’t say enough good things about this agency. Having a professional and also friendly insurance company gives you a peace of mind that is priceless."
We responded:
"Kathy, We are so happy to have you as a customer and look forward to many more years of servicing you and your family! Thank you for the 5 star review!"
Profile photo of Melinda Jefferson

Melinda Jefferson

October 3, 2024

5  out of  5
rating by Melinda Jefferson
"Always helpful and great!"
We responded:
"Thank you for your kind words, Melinda! We're so happy to hear that you find our team helpful and great. We're always here to assist you whenever you need us! – Marissa "
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Bobby

October 3, 2024

5  out of  5
rating by Bobby
"The people at lebenon location are awesome they are so nice I enjoy going in there"
We responded:
"Thank you so much for your kind words, Bobby! We're thrilled to hear that you’ve had such a positive experience with our State Farm team. We always strive to make our office a welcoming place, and we’re glad to know you enjoy coming in! – Marissa "
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Hana Shelton

October 2, 2024

5  out of  5
rating by Hana Shelton
"They are super nice and easy to work with. They are also prompt about handling any needs that we have. We also saved over $2000 a year by switching."
We responded:
"Thank you for your feedback, Hana! We're so happy to hear that you've had such a positive experience with our team. It's our goal to be friendly, efficient, and ready to assist with your insurance needs. We appreciate your support of our State Farm team! – Marissa "
Profile photo of Thomas Florea

Thomas Florea

September 27, 2024

5  out of  5
rating by Thomas Florea
"Super friendly service and very good rates. Switching was fast and simple, with money saved!"
We responded:
"Thank you for your feedback, Thomas! We're thrilled to hear that you had a great experience with our State Farm team. We're glad the switch was fast and simple for you! If you need anything else, don't hesitate to reach out—we're happy to help! – Marissa "
Profile photo of Anthony Tabb

Anthony Tabb

September 27, 2024

5  out of  5
rating by Anthony Tabb
"Really enjoyed working with Grace on my automotive insurance policies and will also enjoy working with her when I insure my Harley as well"
We responded:
"Thank you so much, Anthony! We sincerely appreciate your feedback and support of our State Farm team! – Marissa "
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han

September 27, 2024

5  out of  5
rating by han
"I have spoken with Heather multiple times over the last few years to assist with many different things and she is always so kind, helpful and professional! Love this office!"
We responded:
"Thank you so much for your kind words! We're glad to hear that Heather has consistently provided you with such helpful and kind service over the years. We love having her on our team and are so glad you’ve had great experiences with our office. If you ever need anything, don’t hesitate to reach out. We are happy to assist you with your insurance needs! – Marissa "